Due to COVID-19, orders may take an additional 5 business days to arrive.
Orders are dispatched within 24 to 48 hours Monday to Friday subject to payment and stock availability. Please allow 48 hours on weekends and holidays.
Orders are dispatched within 24 to 48 hours Monday to Friday subject to payment and stock availability. Please allow 48 hours on weekends and holidays.
We currently ship goods within Germany, the EU and Switzerland. Other shops www.kidsimply.at or www.kidsimply.ch .
We offer a standard delivery service with DHL:
We offer a standard delivery service with DHL:
(We share the customer's email address with DHL for shipment tracking. If this is not desired, please mention this in the notes field of the order)
Mainland Germany - €4.50
Estimated 3 business days after dispatch
(Standard shipment tracking)
or
FREE for orders over €50
EU - €13.50
Mainland Germany - €4.50
Estimated 3 business days after dispatch
(Standard shipment tracking)
or
FREE for orders over €50
EU - €13.50
Switzerland-€18.00
Estimated 3 - 5 business days after dispatch
(International tracking and signed delivery)
Estimated 3 - 5 business days after dispatch
(International tracking and signed delivery)
"If the delivery is made to a non-EU country, additional customs duties, taxes or fees may have to be paid by the customer, but not to the provider, but to the customs or tax authorities responsible there. Customers are advised to check details with customs/tax authorities prior to ordering.”
If it is not possible to deliver goods to the customer at the delivery address specified by the customer, the commissioned transport company will send the goods back to the seller, with the customer having to bear the costs for the unsuccessful delivery. This does not apply if the customer is not responsible for the unsuccessful attempt at delivery. The customer expressly reserves the right to prove that the seller has suffered little or no damage. For the rest, the statutory provisions on default of acceptance according to §§ 293 ff. BGB apply.
The delivery times can be found on the respective product page. The delivery time is extended appropriately in the case of circumstances affecting the delivery due to force majeure. Strikes, lockouts, official interventions, energy and raw material shortages, transport bottlenecks through no fault of one's own, operational hindrances through no fault of one's own, e.g. through fire, water and machine damage, and all other hindrances which, from an objective point of view, were not caused by the seller, are equivalent to force majeure.
The beginning and end of such hindrances will be communicated to the customer immediately. If the impediment to performance in the aforementioned cases lasts more than 2 weeks after the originally specified delivery times for the product in question, you are entitled to withdraw from the contract. Payments already made by the customer will be refunded immediately.
We reserve the right to withdraw from the contract with the customer if, despite concluding a congruent hedging transaction with our suppliers, we were not supplied correctly and on time and are not responsible for the lack of availability, we informed you of this immediately and no procurement risk was assumed. Payments already made by the customer will be refunded immediately.